Job offer: Office Administrator

Our client is looking for an Office Administrator who will focus on the general duties related to the Air-conditioning division, Water treatment, PVs, Lifts, Solar Water Heaters, and underfloor heating.

The Administrator is generally responsible for overseeing the administration works involved with the sales and project management teams and adequately keeping the stocks and registers of both departments. The duties are listed (but not limited to) the below

Responsibilities:

• Communicate with customers to identify their needs/expectations and make appropriate adjustments to meet those needs
• Maintain, track and ensure adequate unit stock and ensure that all personnel have proper uniforms and safety equipment required.
• Follow up with customers to ensure they receive optimal value from purchased products/services
• Establish communication channels through which customers can send in their feedback or challenges for prompt resolution
• Organize programs for respective teams to update their job knowledge and enhance their skills
• Participate in educational workshops to stay up-to-date on developments in the industry.
• Maintain proper record of all sales and installation operations and activities for reference purposes
• Conduct surveys to determine the opinion of customers regarding their products/services
• Issue invoices and receipts for work done
• Apply to REWS for any eligible grants for the customer.

Requirements:

• Previous experience in a similar position including administration and customer-facing duties
• Fluency in Maltese and English
• Able to work in a fast-paced environment
• Highly organised 

• Health Insurance