Review of Ups

I can not even begin to explain what utterly terrible customer service this company has. I was put on hold which is fine but then passed back & forth to the two same people 6 times, on the 6th time a woman had forgotten to silence the call and says ''just hang up I can't be bothered'', I was passed to the same man yet again who again had no time for me. He took my phone number and hung up! All I wanted to know was if my package would be out for delivery today so I know whether to stay in or if I can go out. The attitude of these people is absolutely disgusting, so very rude. My company uses UPS ALOT, well UPS I am pulling the contract and going elsewhere, this has happened one too many times, No one deserves to be treated this way for specially for a service I am paying for!