Job offer: Cold Store & Distribution Manager

Announced

01/11/20242 month(s) ago

Job Status

Employee

Job Type

Full time

Expiration Date

01/02/2025 41 days left

Job Category

Management

Job Location

Hamrun, Malta

Reference Number

L4W63VY7

Job Title

Cold Store & Distribution Manager

Job Presentation

Manpower is seeking to recruit a Cold Store & Distribution Manager to join our client team.

Job Purpose: The Cold Store & Distribution Manager is responsible for overseeing and managing the end-to-end process for finished goods, from production forecasting to ensuring efficient warehousing, picking, distribution, and customer satisfaction. This role includes managing cold storage logistics, order fulfilment, and after-sales support to optimize inventory levels, reduce costs, and meet customer demand efficiently.

Key Responsibilities:

Inventory and Forecasting

Forecast production needs based on sales data, historical trends, and demand.
Collaborate with production and sales teams to align inventory and anticipate demand changes.
Optimize picking and handling for timely order fulfilment and maintain product integrity.

Distribution Management

Coordinate distribution from warehouse to point of sale for timely order fulfilment.
Oversee transportation scheduling and routing for cost-effective delivery.
Ensure cold storage logistics maintain product quality during storage and transit.

Warehouse and Inventory Control

Manage cold warehouse operations with compliance in temperature and inventory management.
Monitor stock, perform regular counts, and coordinate timely replenishments.
Maintain accurate stock levels in the finished goods warehouse.

Sales Order Processing

Oversee the order cycle from placement through distribution, minimizing delays.
Coordinate with quality, sales, and customer service teams to manage order priorities.

After-Sales Service and Complaint Resolution

Manage after-sales service, promptly handling complaints to maintain satisfaction.
Track complaints, analyse trends, and implement actions to improve service quality.

Performance Monitoring and Reporting

Develop metrics for distribution, warehousing, and customer service.
Generate reports on stock, fulfilment, costs, and customer satisfaction.

Process Improvement

Identify and implement supply chain improvements to enhance efficiency and reduce costs.
Collaborate cross-functionally to optimize the entire supply chain.

Team Management and Coaching

Manage and coach sales and distribution teams to meet objectives.
Support Customer Care and Front Office personnel to ensure effective service.

Process Improvement and Compliance

Streamline supply chain processes to increase efficiency.
Develop and maintain procedures for compliance with regulations and policies.

Customer and Distributor Relationship Management

Build relationships with customers and negotiate with distributors.
Provide effective after-sales support and control product returns.

Financial and Budget Management

Implement effective invoicing and cash collection.
Create and adhere to budgets within established financial constraints.

Cross Departmental Coordination

Coordinate with production, finance, and other departments to align activities.

Additional Responsibilities

Perform ad hoc tasks as assigned, supporting areas within remit.

Core Competencies, Knowledge, and Experience:

5+ years in distribution, logistics, and supply chain, preferably in FMCG or dairy.
Strong knowledge of inventory management, cold storage logistics, and planning.
Proficiency in ERP or supply chain management software and Microsoft Office.
Experience creating SOPs and managing operations efficiently.
Good communication skills in English; knowledge of Maltese is a plus.
Preference for candidates with a degree in Supply Chain Management, Logistics, or related fields.

Job Info :