Job offer: Hotel Receptionist


Announced
26/10/20242 month(s) ago
Job Status
Employee
Job Type
Full time
Expiration Date
26/01/2025 34 days left
Job Category
Job Location
Valletta, Malta
Reference Number
L73W8943
Job Title
Hotel Receptionist
Job Presentation

Manpower Malta is seeking a friendly, organized, and reliable Hotel Receptionist to join our team at a small, locally-owned hotel. As the first point of contact for guests, youll play a key role in ensuring a welcoming and pleasant stay experience. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to manage daily front desk operations smoothly.

Responsibilities:

  • Greet and welcome guests upon arrival and manage check-in/check-out processes
  • Handle phone and online reservations, answer guest inquiries, and provide local recommendations
  • Manage guest billing, process payments, and prepare invoices accurately
  • Coordinate with housekeeping and maintenance staff to address guest needs and ensure room readiness
  • Address guest complaints or concerns promptly and professionally
  • Maintain a clean, organized, and professional front desk area

Shift Hours:

  • Morning Shift: 06:00 AM - 07:00 PM
  • Night Shift: 07:00 PM - 06:00 AM

Requirements:

  • Strong customer service skills with a friendly, approachable demeanor
  • Fluent in English (both written and spoken); Maltese proficiency preferred
  • Basic computer skills, with experience in reservation software a plus
  • Ability to multitask in a fast-paced environment while maintaining attention to detail
  • Flexibility to work both morning and night shifts

How to Apply

Kindly use the following link to apply for this job:
JOB BY
Manpower, Malta
Triq dun Karm, Birkirkara Bypass, Birkirkara, Birkirkara
  +356 9976 6533

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